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Update by user Dec 30, 2017

MAC cosmetics resolved the issue at hand

Update by user Dec 30, 2017

In the end Mac Cosmetics finally sent my Mom the correct lipstick,thank you ....Finally!

Original review posted by user Dec 27, 2017

I ordered my Mom a gift for Christmas. Yes she recieved it in time for the holidays but the wrong order.I called customer unprofessional service and was treated very rudely as if I made the mistake of sending an incorrect order to my mother.A representative then started to argue with me over a color that MAC makes because she couldn't find the skewer number to the item she stated MAC didn't carry it I do believe Heroine which is a matte lipstick is made by MAC....

I purchase that product at least 3 times a year! MAC get it together!!!!

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Anonymous
#1491305

MAC Cosmetics is very racist . I live in NYC .

I have seen the workers treat the customers very nasty . I have seen the workers be respectful to white people and treat people of color like *** . I hope all MAC stores close down !

You have no manners , respect or nothing . There is no need to open any more stores !

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