Review about Mac Cosmetics Pigment from Glendale, Arizona
Today I visited MAC located in the Arrowhead Mall Glendale, AZ.When i walked in both associates were busy which of course is to be expected.
After about 10 minutes no one had uttered a word to me, and helped numerous customers who entered the store after me. At this point it was obvious that they were ignoring me. I initially came to purchase a new BB in light Plus, Studio Fix in NC20, refill on my Pink Pearl Pigment. After 15 minutes I realized they didnt deserve my business but decided not to waste a trip to the mall and requested a sample of Kitschmas pigment.
After receiving the sample I realized there isnt even enough to put one application on my eyes.
This is not customer service, if you don't feel comfortable saying hello to a stranger then you need to find another line of work. I frequent MAC stores because I trust their judgement about what looks good with my skin tone and helping me to find the right products that suit my individual needs. How can I get that when i'm not given the time of day?
I'm very disappointed in the level of professionalism displayed in this location.
I recently moved to AZ from CT and I was hoping this would be a good location to shop regularly.Going forward I will use the Sephora across the hall.
More Review Details
|Value for money|
|Product or Service Quality|
- Reason of review:
- Poor customer service
- Product or service
- Mac Cosmetics Pigment
- Review category
- Cosmetics and Toiletries
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I bought my No no for use on facial hair. I used it for 45 days, and it stopped working. I sent it back and got a replacement and started..."
- "Arbonne Suncreen is the absolute worst. As someone who had a stage 2 melanoma removed from my back last year, I try to be very careful to say the least...."
- "I watched several different videos of people that I actually knew using this product. I was excited that it might actually work the way they showed since these were..."
- "Bought a brand new generator tested it and the engine ran fine unfortunately I didn't think to check power output. When the latest storms hit my area I found the..."
- " My 3 months old SC P 20000 Serial # W3DE000347, installed in Goleta, CA USA started spewing ink all over the prints .I called in to raise a complaint..."
- "Bought a new trailer brand new from them and have nothing but issues from date purchased. The management is the worst. Manager told me leaks are not covered under warrantee..."
- "So this is my first time ordering flowers online and it will be my Last I ordered flowers on may 2nd so it can come on mothers day, and..."
- "Won't refund money. Clothes don't look like photos on website AT ALL (see my photo below of website image and actual product). In China, so costs too much to send..."
- "Red Robin must have removed my review so I'll try again. I'm sorry, but this is disgusting! Read with caution as this could make you sick to your stomach-Sorry but..."