MAC Cosmetics
Reviews and Complaints
Worst match ever and rushed me the whole time
I wouod like to be reinbursed and help with a good color for me
- Disregard of customer service
Preferred solution: Full refund
Disappinted...hndi eto tama na nagbayad ako tapos walang laman yung bubuksan ko...excited pa namn ako...tapos eto lng makukuha ko...panu to anu ang solusyon dito
- Lipsticks
- Poor customer svc
Preferred solution: Deliver product or service ordered
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Verified ReviewerI want agency or franchise
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Verified ReviewerMAC Cosmetics Arden Mall
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaExchange:return
HORRIBLE CUSTOMER SERVICE
AVOID THEM!!!
I tried to cancel my orders three times, first time on thursday after one hour of placing it, they assured me it got cancelled but since I didn't get a refund the next day I contacted them again so they told me it got stuck in the system and the girl promised it will be fixed in two working days, only to be shipped the next monday. I used the live chat to talked to them, the girl there pretended I never contacted them and the Live chat is only for US cutomers while I made my order on the canadian one.
So basically they shoved their products down my throat!!
but I will be returning them and this is the last time I'm buying from MAC!! There's better brands out there with better CS.
- Rude staff and appalling customer service
- Horrible customer service
Preferred solution: Let the company propose a solution
Month if wait, and still no package.
Poor Customer Service from a Manager
- Its products
- Rude staff and appalling customer service
Preferred solution: Let the company propose a solution
IMac 27" 5k 2017
Preferred solution: this price fixing has to stop as well as $880. for a 1tb ssd drive and you keep the old drive...wow.
CANNOT return items
Preferred solution: Full refund
Poor Customer Service
Clarissa at Macy state st Mac has a poor hygiene issue
BEST FOUNDATION EVER
6 or 7 years or so ago while shopping at the mall with my brother (ex's brother) I needed a new foundation and he suggested MAC which I hadn't tried before BEST advice ever : easy to apply, full coverage, has SPF and last's the entire day (without having to re-apply. I have pretty dry skin and it never looks caked on like other foundations) and while I have tried most of the other foundations MAC has, the studio fix fluid is my favorite (and the cheapest which is nice) and while they have expanded their color selection NW20 is the best color for me (a while ago they had stopped selling it but I am glad they decided to bring it back) its nice when things stay the same especially in foundation, I don't have to go and get color matched each time. LOVE this product
I just LOVE it!
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Gosh what a life changing, traumatic experience.